Return & Refund Policy
Hassle-Free Refunds — No Return Required
At RE4GEN by Peptide Solutions, your satisfaction is our priority. If you are not completely satisfied with your purchase, we make the refund process simple and straightforward — no need to ship anything back.
How to Request a Refund:
To request a refund, simply send an email to [email protected] within 60 days of receiving your order. Please include:
Your order number
A brief description of the issue
Photos if the product arrived damaged or defective
Our team will review your request and respond within 2 business days.
Refund Conditions:
Refunds are issued for the following reasons:
Product arrived damaged or defective
Wrong item received
Product not as described
General dissatisfaction with the product
Processing Time:
Once your refund request is approved, the refund is processed within 7 business days. Depending on your financial institution, it may take an additional 5–10 business days for the credit to appear on your account.
Non-Refundable Items:
Original shipping costs are non-refundable unless the return is due to our error.
Contact: Email: [email protected]